Translation & Interpreting

Professional Language Services Through Prime Partnership

ARCG helps qualified language service providers win and execute federal and commercial contracts through our certified prime partnership model. We provide the decision intelligence, compliance systems, and prime contractor authority needed to deliver ASL interpretation, multilingual translation, and Video Remote Interpreting (VRI) services to government agencies and enterprise clients nationwide.

Comprehensive Language Services

Our consulting-led approach covers the full spectrum of language access services:

• American Sign Language (ASL) Interpretation - Certified ASL interpreters for meetings, conferences, medical appointments, legal proceedings, and educational settings
• Multilingual Translation - Document translation services covering 100+ languages with subject matter expertise in legal, medical, technical, and government documents
• Video Remote Interpreting (VRI) - On-demand video interpretation services for ASL and spoken languages via secure, HIPAA-compliant platforms
• On-Site Interpretation - Professional interpreters for conferences, depositions, medical appointments, and government meetings
• Telephonic Interpretation - 24/7 phone interpretation services for emergency and routine language access needs

Federal & Commercial Clients We Serve

We specialize in language services for:

• Federal Agencies - VA medical centers, SSA offices, federal courts, and government agencies requiring ADA/Section 508 compliance
• Healthcare Providers - Hospitals, clinics, and medical practices needing HIPAA-compliant interpretation and translation
• Legal Services - Courts, law firms, and legal aid organizations requiring certified legal interpreters and translators
• Educational Institutions - Schools, universities, and training programs needing ASL interpretation and multilingual support
• Commercial Enterprises - Businesses requiring language access for customer service, HR, and compliance

How Our Prime Partnership Model Works

ARCG serves as the prime contractor of record, providing:

• Opportunity Analysis - We evaluate solicitations, validate interpreter availability, and assess feasibility before bid submission
• Interpreter Network Management - We coordinate certified interpreters, validate credentials, and ensure capacity for contract requirements
• Quality Assurance - We monitor service delivery, track customer satisfaction, and ensure all interpreters meet certification standards
• Compliance Management - We handle ADA/Section 508 compliance, HIPAA requirements, and audit-ready documentation
• Government Communications - We manage all CO/COR interactions, performance reporting, and contract administration

Interpreter Qualifications & Certifications

We work exclusively with qualified interpreters who meet federal standards:

• ASL Interpreters - RID (Registry of Interpreters for the Deaf) certified or state-licensed interpreters with NIC, CI/CT, or equivalent credentials
• Medical Interpreters - CCHI (Certification Commission for Healthcare Interpreters) or NBCMI certified interpreters
• Legal Interpreters - Court-certified interpreters with state or federal certification for legal proceedings
• Conference Interpreters - Simultaneous and consecutive interpreters with specialized subject matter expertise

Compliance & Quality Standards

We ensure every service meets federal and industry requirements:

• ADA Compliance - Full compliance with Americans with Disabilities Act Title II and Title III requirements
• Section 508 Compliance - Accessible communication for federal agencies and contractors
• HIPAA Compliance - Secure, confidential interpretation and translation for healthcare settings
• Quality Assurance - Customer feedback tracking, interpreter performance monitoring, and continuous improvement

Technology & Platforms

Our VRI and remote interpretation services leverage:

• HIPAA-compliant video platforms with end-to-end encryption
• 24/7 on-demand access to interpreters via web and mobile apps
• Multi-party video conferencing for complex meetings and depositions
• Real-time session documentation and quality assurance tracking

Certifications & Competitive Advantages

ARCG's SDVOSB, HUBZone, MBE, DBE, and SBE certifications provide strategic advantages in language services contracts:

• Access to VA set-aside contracts for medical interpretation services (SDVOSB)
• Eligibility for federal agency language access contracts (HUBZone)
• Competitive advantages in state and local government programs (MBE/DBE/SBE)
• Prime contractor status without certification rental or fronting arrangements

Who This Solution Is For

Our translation and interpreting prime partnership is ideal for:

• Certified ASL interpreters seeking access to federal set-aside contracts
• Translation agencies needing prime contractor authority for government work
• Language service providers looking to scale federal contracting without certification costs
• Interpreters who want to focus on service delivery while ARCG manages compliance and reporting